DMV to reopen nine customer service centers, including two in Hampton Roads

The Department of Motor Vehicles is opening several customer service centers in Virginia starting Monday.

The nine centers, part of the state’s plan to reopen Virginia gradually, include one center in Hampton and another in Virginia Beach. Schedule an appointment here. 

“As we welcome back customers, we want Virginians to know we have put a lot of thought and effort into this phased approach to make sure that we can open our offices safely,” Richard D. Holcomb, DMV commissioner, said in a prepared statement. “This DMV will look different than what we may be used to, but we’ve worked hard to make these changes with the best interest of our customers and employees at the very front of our minds.”

Each location will open for select hours and offer customers limited services including:

  • Original driver’s licenses
  • Original identification cards
  • Original titles
  • Original vehicle registrations
  • Disabled parking permits
  • Vital records

The DMV will limit the number of customers and employees in each center and customers are asked to wait in their vehicle until 10 minutes before their appointment time, according to the DMV’s news release.

In addition, if transactions are available online or by mail, customers are encouraged to use those methods instead of visiting the center in-person.

The DMV Customer Service Center locations in Hampton, 8109 Roanoke Ave., and Virginia Beach, 3551 Buckner Blvd., are open Monday through Saturday from 8 a.m. to 6 p.m.

If your driver’s license expires during the coronavirus, the DMV has extended the expiration by 90 days; vehicle registrations during this time frame have been extended by 60 days. The deadline for getting a REAL ID is Oct. 1, 2021.

For more information, visit the Department of Motor Vehicle’s website. 

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