Virginia Beach passes $150 service charge for excessive non-emergency 911 calls

Virginia Beach city council listens to a speaker at its formal session Tuesday. (Justin Belichis)
Virginia Beach city council listens to a speaker at its formal session Tuesday. (Justin Belichis)

VIRGINIA BEACH — If a resident calls 911 for a non-emergency medical service more than five times, they will be charged $150.

City council passed this ordinance unanimously at its formal session Tuesday evening.

Interim Fire Chief David Hutcheson proposed the service charge to city council at a meeting earlier this month, and pointed out that the fire department saw an 80 percent increase in lift assist calls since 2014. People call 911 for lift assistance when they cannot get up on their own.

Hutcheson said the calls primarily came from recurring Virginia Beach residents, as well as assisted-living facilities to avoid worker’s compensation claims in case their employees got injured on the job. He also said responding to situations like these could effect timeliness for medical emergencies.

Follow Justin on Twitter @justinbmmj or contact him at justin@southsidedaily.com

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